Expert Urological Care, From Anywhere

Many urological conditions can be effectively managed through telemedicine, including urinary tract infections, overactive bladder, erectile dysfunction, prostate issues, kidney stones follow-up, and post-surgical check-ins. Our specialists can evaluate symptoms, review test results, prescribe medications, and provide guidance on treatment options during virtual consultations.

Virtual consultations take place through our secure video platform. You'll receive a link to join the consultation at your scheduled time. The appointment will include a discussion of your symptoms, medical history, and any test results. Your urologist may ask you to describe or show certain symptoms, and will then provide diagnosis and treatment recommendations. Follow-up instructions and prescriptions will be sent electronically after the appointment.

For many urological conditions, telemedicine can be as effective as in-person visits, particularly for consultations, follow-ups, and management of ongoing conditions. Our specialists are trained to conduct thorough remote assessments. However, some conditions may eventually require physical examination or procedures. In these cases, our doctors will guide you on next steps, which may include an in-person visit or referral to a local specialist.

Most private insurance plans now cover telemedicine consultations, though coverage varies by provider and plan. Provincial health insurance coverage for telemedicine has expanded significantly, but regulations differ by province. We recommend checking with your insurance provider before your appointment. Our team can provide the necessary documentation for insurance claims

You'll need a device with a camera and microphone (smartphone, tablet, or computer), a stable internet connection, and a private, well-lit space. Our platform works on most modern browsers, so no special software is typically required. Before your first appointment, we recommend testing your setup using the link we'll send in your confirmation email.

After your consultation, any necessary prescriptions can be sent electronically to your preferred pharmacy. For certain medications that require monitoring, follow-up appointments may be scheduled. Prescription renewals can also be handled through our platform if you're an existing patient with stable conditions.